Fully Outsourced Bookkeeping Services Case Study


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FileInvite initially contacted us for accounting & VCFO advisory services via our sister company, Beyond Financials. Within a few months, experiencing the level of service our team provided, the board decided to outsource their bookkeeping and tax compliance to Intouch Bookkeeping.

Whilst FileInvite was using Xero, they were not fully utilizing the benefits of Xero when it came to more efficient bookkeeping.

Furthermore, the Board wanted to leave their entire financials in the hands of a company that could offer them a full suite of services from admin and bookkeeping to Virtual CFO. This meant less handson time spent on financials for the CEO.

Key Message
Identify opportunities and implement improvements to ensure that all integrations to Xero is working seamlessly. Minimise the time spent dealing with financials for the CEO.

Key Requirements

  • Bookkeepers that could carry on what the current in-house bookkeeper was doing.
  • Cost to be same as having an in-house bookkeeper.
  • Experienced in Receipt-bank
  • Experienced in i-Payroll
  • Took care of cash-flow management including payment to suppliers and credit cards.
  • Look at overall process improvements and gain efficiency.
We took the following steps to ensure a successful outcome for FileInvite.

  • Presented a cost effective and tailored bookkeeping plan that was right for their business.
  • Documented and analysed what the incumbent bookkeeper did on a weekly basis.
  • Created a SOP (standard operating procedure) document.
  • Implemented Receipt-bank to easily capture smaller receipts.
  • Ensured that 2 factor authentication protocols were followed.
  • Took over full bookkeeping from an agreed date.
  • Ensured that all stakeholders were communicated with.
  • Put through Month-End accruals to ensure true reflection of business performance.
  • Created a monthly management reporting pack for directors highlighting performance, trends and key product performances.
Learn & Improve
  • We continue to work with the Board and CEO to ensure the results are accurate on a monthly basis and focus on data analytics.
Our 4 step approach ensured that all the requirements for FileInvite bookkeeping was transitioned as smoothly as possible no hindrance to their day to day business activities.

FileInvite achieved a transition to a fully outsourced bookkeeping model without any major hiccups.

Get in touch with Intouch Bookkeeping today and find out how we can assist your business with bookkeeping as well.
✔Bank Reconciliations ✔Invoice & Data Entry ✔Creditor Management incl. Payments ✔Debtor Management incl. Invoices ✔Cashflow Management incl. Forecasting ✔Email Management ✔GST Returns ✔Payroll Services incl Returns

Accounting & Reporting
✔Month End Accounting & Accruals ✔Accounts Reviews ✔Meetings ✔Monthly Management Reporting

Software & Process
✔Xero Training ✔Payroll Systems - iPayroll ✔Process Improvement and re-engineering ✔Document Management Platform - Receipt-bank

Our Bookkeeping Approach.



How do you currently do bookkeeping? What is unique about your industry? What are your requirements? Can we see opportunities for process flow improvements? Our extensive research phase uncovers answers to these key questions which lead on to development of a plan of action specific to your business.


We analyse our findings and develop a plan to suit your budget, expectations and bookkeeping needs. Your plan is unique to your business and budget. Measurement and performance tracking are key to measure success and we work with you to develop KPI's and SLA's for your business.


We ensure that systems, logins, access to relevant systems / processes are in place prior to onboarding. We agree a date to either onboard piecemeal or fully dependent on our plan. Once onboarded we look to implement the plan of action within an agreed timeframe.

Learn and Improve

Our CANI (constant and never-ending improvement) approach ensures we always look at identifying opportunities for improvement. Our review and reporting controls ensure that any errors or omissions are picked up straight away and fixed. We aim to lessen your workload at all times so you can focus on your business.

Start Your Bookkeeping Journey With Intouch

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Intouch Bookkeeping Auckland

Ellerslie, Auckland

Phone: 0800 115 188

Email: info@intouchbookkeeping.co.nz

Address: Level 1, 582 Great South Road, Ellerslie, Auckland, New Zealand

Opening Hours
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Weekends & Public Holidays: By prior appointment only

Client Meetings
Client meetings are by appointment only.

After Hours Free Consultations Available.

For your convenience - we can come to you at a time suitable to you.

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